Help when you need it.
Clear answers for your Cardivela products and downloads.Find quick answers, product help, Free Blood Pressure Tracker guidance, download help and contact information for Cardivela.
Start with the fastest answer.
Most common questions can be solved with the quick-help topics below.
What can we help you with?
Choose the topic closest to what you need.
Downloads & Access
Having trouble opening a PDF, accessing a digital file or finding your download?
Free Blood Pressure Tracker
Help with logging readings, reading categories, recent history, notes, local browser storage and opening the free tracker on your device.
Open Free TrackerDigital Tracker
Help with adding readings, medications, reports, reminders, recipes and other tracker features.
Printing & PDFs
Tips for printing journals, planners and free resources at the correct size.
Medication & Reminder Tools
Get help organizing medications and reminder settings inside Cardivela.
Recipes & Meal Planning
Questions about the recipe collection, grocery planning or meal-planning tools.
General Questions
Not sure where your question fits? Contact Cardivela directly below.
Quick answers before you contact support.
These are the questions people are most likely to have when using Cardivela products.
I clicked a PDF download. Where did it go?
Most browsers save downloaded files to your Downloads folder unless you selected another location. On mobile, the PDF may open in the browser first and can then be saved or shared from your device.
Can I use the free resources more than once?
Yes. Cardivela’s free printable resources are designed for personal use, so you can print fresh copies when needed.
Do I need an account to use the Free Blood Pressure Tracker?
No. The Free Blood Pressure Tracker does not require a purchase or account. Saved readings stay in the browser on the device you are using, so avoid clearing browser or site storage if you want to keep your recent history.
What if my Digital Tracker does not save my information?
Make sure you are using the tracker in the supported way provided with your purchase and avoid clearing browser/site storage if your version stores data locally. If the issue continues, contact support with the device and browser you are using.
Can I use Cardivela instead of medical care?
No. Cardivela is for wellness organization and education. It does not diagnose conditions, prescribe treatment or replace a healthcare professional.
How should I print the PDFs?
For best results, open the PDF in a standard PDF viewer and print at 100% or Actual Size unless your printer requires Fit to Page. Check the preview before printing.
What information should I include when asking for support?
Include the product name, what you were trying to do, what happened instead, and the device/browser you were using. Screenshots are helpful when available.
Still need help?
Send Cardivela a message with as much detail as you can. Including the product name and a screenshot can make troubleshooting faster.
Email Cardivela Support
For help with a Cardivela product, email us directly at:
Clicking the button opens your device’s default email app. A website contact form can be added later through WordPress for direct in-page submissions.
Free Cardivela resources and the Free BP Tracker are always available.
Return to the Free Resources library anytime to download a new printable, or open the Free Blood Pressure Tracker whenever you want to log readings online.